Hello Teamworks 👋

During my decades of experience in education, training, and content development environments, I have had the pleasure of working with children, teachers, managers, strategists, CEOs, etc. I have experience both in-person and remotely developing and delivering engaging content in all forms.

Some of the samples below were created collaboratively, while others were a solo effort. I am comfortable working on my own, however I find that collaboration helps to bring greater life to projects. And while it's easy to quickly work through tasks solo, I prefer that we go further together as a team.

Help Center Writing Samples
Case Study
Customer Success Manager Videos
Training and Product Marketing Videos
Independent Films
Choosing a Good Life Promotional Videos
Yonkers International Baccalaureate Program Video
Opal GIFs
In-App Anniversary GIFs

Help Center Writing Samples ✍️

Opal's Help Center provides a user with answers to questions when they need them. At Opal, we take a human first approach - make instructions brief, friendly, and easy to understand.

Naming Conventions Best Practices - Opal is new product for many teams. This article helps leaders drive adoption and deployment by offering guidance on adopting naming conventions.
Using Private & Public Spaces - With a unique approach to permissions, this article explains how Opal makes it possible for teams to use a feature to hide and reveal marketing plans when needed.
Flighting - Marketing teams work with content in market over spans of time. This article helps a user understand how and where flighting can be edited and seen.
Opal + Khoros - The integration between the two platforms is an important time saver for teams. This article details how the integration works, what is delivered, and what is required for delivery.

Case Study 📚

Working with Skilljar, we created a case study highlighting the unique techniques used at Opal to offer users an opportunity to learn and use Opal without being in the application. This technique allows users to learn by doing, and ensure the team is still fully aligned on what plans are in motion. Check out the sample presented in the case study here.

Customer Success Manager Videos 🗣

To create more personalized engagement, I worked with Opal's Customer Success (CSM) team to create short introduction videos. I spent time with each member of the team remotely to build on-camera confidence, polish their message, resolve lighting issue, design the space, as well as edit and deploy the video via an in-app notification using Pendo & Intercom.

Training and Product Marketing Videos 📣

Working in a start-up with a team 2, I used my film, acting, education, and marketing background to create multiple videos for training and product marketing by writing the scripts, recording and editing the audio and visuals.

Opal + Khoros - The integration between the two platforms is an important time saver for teams. This article details how the integration works, what is delivered, and what is required for delivery.

Do More with Assets - With the release of three (3) features, I fully produced a video to tell the story about colleagues using the new Asset Library capabilities to find, manage, and use assets from various sources, and make it easier to keep those assets organized and available for their entire team.

Enhancing Collaboration with Access - Upon releasing Opal Access, we knew we had to tell a clear story because Access solves iterative collaboration permissions, allowing for fluid changes as plans come to life. I fully produced this video to answer key questions about Access, and how it can benefit all Opal users and teams.

Independent Films 🎬

In my passion projects through flipmeover, llc I shine a light on social issues. With "quiet de luxe", shot in NY, the focus was on bullying someone who is LGBTQ, and "Alt+Her", shot in Portland, OR, took on the complicated topic of sexual assault.

Choosing a Good Life Promotional Videos 📕

To help promote the book "Choosing a Good Life: Lessons from People Who Have Found Their Place in the World", I produced and promoted a number of videos for use on social media.

Yonkers International Baccalaureate Program Video 🎓

While working at Sarah Lawrence, I directed, shot, and edited a short video to raise awareness about and promote the relationship between the Sarah Lawrence College library staff, and Yonkers IB students and staff.

Opal GIFs 🪩

Below is a small sample of Opal GIFs created for in-app pop-ups, help center articles, sales enablement, and support.

In-App Anniversary GIFs 🎉

To celebrate Opal users, I developed a series of anniversary GIFs to congratulate a user's time in-app, and to prompt them for feedback. The pop-ups are delivered via Pendo/Intercom each year from one (1) through ten with new GIFs created each year.